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In web development and programming, I often come across useful tidbits that solve a problem for me. I often have those problems again and can't remember that tidbit. Now I will. Maybe you can benefit too.

Mailto Link Limits / SharePoint E-mail Users Option
Published: 7/14/2009 by mr.dossett

We had a user not able to use the E-mail Users option on a SharePoint group.  When selecting all the users to email she would get the error, "Could not perform this operation because the default mail client is not properly installed".  Rather a misleading error, as her mail client was installed just fine.

The problem is that this option in SharePoint uses javascript to create a mailto: link with the selected addresses.  As I finally found on the Google Machine, Outlook and other email clients impose limits on the length of a mailto string.  Understandable as a security measure, but annoying in this case. 

So the fix?  Select fewer people to email to.  In this user's case, she'll be better off managing her email group in Outlook vs trying to use SharePoint. 

Relevant Tags: Browsers | SharePoint

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